JOIN NOW | Print Page | Contact Us | Sign In
AOA NOW: May 9, 2018
Share |



May 9, 2018

Last Chance for $10: Complete the AOA Needs Assessment by May 11
Tell AOA how we are doing in helping you in your job. Complete our annual AOA member needs assessment. Please take approximately 10 minutes to complete this evaluation. AOA Leadership Council and the AOA Office use this data to continue to improve upon its benefits and offerings to assist you in your everyday position. Please complete by THIS Friday, May 11.

As a thank you for completing, those who complete the entire survey will receive a $10 gift card and will be entered into a drawing to win an additional $50 gift card. What are you waiting for? Complete the AOA member needs assessment today.

Congratulations to Our Newest COPM Designee

Please join the AOA in congratulating Crystal Robertson, COPM, on becoming our most recently certified practice manager! Crystal is the practice administrator at the Atlanta Institute for ENT. Be sure to send your congratulations to Crystal. The AOA thanks you for your commitment to otolaryngology practice management and lifelong learning!AOA members can become certified in 2018 for free. Learn more on the AOA’s COPM webpage.

Quality Payment Program: Answering Your Frequently Asked Questions Call on May 16

Source: Medicare Learning Network

Join the Medicare Learning Network (MLN) of the Centers for Medicare & Medicaid (CMS) for an upcoming Quality Payment Program call on May 16 at 1:30 p.m. Eastern. During this call, CMS will answer frequently asked questions about the Quality Payment Program from the 2018 Healthcare Information and Management Systems Society (HIMSS18) Annual Conference & Exhibition and inquiries received by the Quality Payment Program Service Center. Then, we open the phone lines to take your questions.

The Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) ended the Sustainable Growth Rate formula, which would have resulted in a significant cut to payment rates for clinicians participating in Medicare. MACRA requires CMS by law to implement an incentive program, referred to as the Quality Payment Program, which provides two participation tracks for clinicians:


  • The Merit-based Incentive Payment System (MIPS)
  • Advanced Alternative Payment Models (Advanced APMs)


Target Audience includes Medicare Part B fee-for-service clinicians; office managers and administrators; state and national associations that represent healthcare providers; and other stakeholders. Register for the May 16 and other MLN calls on the MLN Events webpage.



Through the Eyes of the Patient
Do you see what your patients see when they enter your office?It only takes a few minutes each month to sit down in your patient lobby, exam rooms, bathrooms, hallways, and other common areas to make sure things are clean, neat, orderly, and in good repair. Most of the patient surveys, including Press Gainey, ask the patient to rate the physical condition of the practice. Is your office worthy of an “Excellent” rating?



The AOA is a Medicare Learning Network (MLN) Provider Association Partner with the Centers for Medicare & Medicaid (CMS). MLN partners with national healthcare organizations to provide timely CMS news to their members, which you will see in the AOA Now as well as in other emails and on our website. This enhanced benefit delivers important updates directly to you as an AOA member! Access more resources on the AOA website.

New Strategy to Fuel Data-driven Patient Care, Transparency
On April 26, CMS Administrator Seema Verma announced the agency’s new Data Driven Patient Care Strategy as part of the MyHealthEData initiative.The strategy positions CMS to further support industry innovation in unleashing the power of data to inform patients’ healthcare decisions and transform the healthcare system by enhancing security and privacy, improving quality, increasing efficiency, and reducing costs. The latest effort is based on three critical cornerstones:


  • Putting patients first
  • Making more data available
  • Taking an “application programming interface-approach” to exchanging data in a secure and private manner


“We know we can’t achieve value-based care until we put the patient at the center of our healthcare system,” Administrator Verma said. “The Data Driven Patient Care Strategy will empower patients with the information they need as consumers of healthcare to enable them to make informed decisions about the care they need. Ultimately, the cornerstone of a patient-centered system is data—quality data, cost data, and a patient’s own data.”

For More Information:



See the full text of this excerpted CMS Press Release (issued April 26).


Brought to you by:


Advocacy: The Voice of Your Profession

Educate yourself about events affecting otolaryngology in AOA's advocacy newsletter, The ENT Voice. Produced by the AOA Advocacy Committee in conjunction with DoctorsManagement, the newsletter features quick, digestible updates regarding regulatory information, reimbursement, legislative issues and more. Highlights in the April 2018 edition include info about The Audiology Patient Choice Act of 2018 (S.2575) and clarification on an endoscopic contradiction in 2018 CPT. Download the latest issue on the AOA website and check your inbox later this month for the May edition.


Educate yourself and your office with AOA webinars. Learn about several upcoming titles below, and visit the AOA Webinars page to register. Secure your education for 2018 with the 2018 AOA webinar subscription for the low member rate of just $349.

May 16@ 1 p.m. Eastern | "
Pricing Hearing Services in the 21st Century" presented by Kim Cavitt, AuD
May 23@ 1 p.m. Eastern | "
Is It All In Your Head? Master Mindfulness, Reduce Stress, and Increase Productivity!" presented by Julie Alexander, CSP

June 13 @ 1 p.m. Eastern | "Managing the Unmanageable: Let's Make This Fun!" presented by Lee Silber

June 20 @ 1 p.m. Eastern| "Collaborative Leadership: Driving Staff Engagement" presented by Jim Fedio FREE WEBINAR!


Association of Otolaryngology Administrators
2400 Ardmore Blvd., Ste. 302
Pittsburgh, PA 15221
p: 412-243-5156 | e:


2400 Ardmore Blvd., Suite 302
Pittsburgh, PA 15221
Phone: 412-243-5156
Fax: 412-243-5160

Privacy Statement