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Certification in Otolaryngology Practice Management of the Association of Otolaryngology Administrators

ASCENT (formerly AOA) and the Education Committee are proud to bring you AOA University! In 2019, the committee is working to update these modules with the new ASCENT branding and, of course, a new name! Stay tuned for communications regarding this initiative.

AOA U provides self-learning modules on a variety of topics and is brought to you by the Certification in Otolaryngology Practice Management of the Administrator Support Community for ENT (ASCENT). Use these modules to train new employees or to provide a refresher for your current employees. See below for suggested module bundles to train your front office employees, clinical staff, billing staff, etc.

CLICK HERE TO PURCHASE AOA U MODULES*


WANT TO PREVIEW A MODULE? Email Us


How Does it Work?

AOA U modules are setup in presentation format using PowerPoint slides, with a narrator to walk you through the content. Most modules will take approximately 20 minutes to complete and are followed by a post-test to assess your learning. If you complete a module and test successfully, you will receive a certificate of achievement. 

Once you own the modules, you can use them unlimited times until the module is updated. If/when there is a change in data, requiring a major update to a module’s content, we will make the updated module available for purchase.

Pricing

ASCENT Members: $149 per module, when purchased individually Non-Members: $299 per module

Packages (member-only pricing):
  •  5 modules for $399
  • 10 modules for $699
  • 20 modules for $1,150

Training Modules Available

Read the module descriptions.

  1. All About the Ears
  2. All About the Neck
  3. All About the Nose
  4. All About the Oral Cavity & Salivary Glands
  5. All About the Throat
  6. Basic ENT Instrumentation
  7. Basic ENT Coding
  8. Basic ENT Procedures
  9. Basic ENT Terminology
  10. Basic Finance
  11. Basic Front Office Operations
  12. Basics of Human Resource Law
  13. Bloodborne Pathogens
  14. Fraud, Waste & Abuse Compliance
  15. Front Office Telephone Triage Basics
  16. Hazard Communication
  17. HIPAA
  18. Insurance Verification & Precertification
  19. Revenue Cycle Management & Collections
  20. Service Excellence

Suggested Bundles for Staff Training

New Employee Training

All Employees
  1. All About the Ears
  2. All About the Nose
  3. All About the Throat
  4. Basic ENT Terminology
  5. Bloodborne Pathogens
  6. Hazard Communication
  7. HIPAA
  8. Service Excellence

Front Office Employees – add these 3 modules to the above 8 modules suggested for “all employees”

  1. Basic Front Office Operations
  2. Front Office Telephone Triage Basics
  3. Insurance Verification

Clinical Staff – add these 5 modules to the above 8 modules suggested for “all employees”

  1. All About the Neck
  2. All About the Oral Cavity & Salivary Glands
  3. Basic ENT Coding
  4. Basic ENT Instrumentation
  5. Basic ENT Procedures

Billing Staff – add these 5 modules to the above 8 modules suggested for “all employees”

  1. Basic ENT Coding
  2. Basic Finance
  3. Fraud, Waste & Abuse Compliance 
  4. Insurance Verification & Precertification
  5. Revenue Cycle Management & Collections

New Manager Training

  1. Basic Finance
  2. Basics of Human Resource Law
  3. Fraud, Waste & Abuse Compliance 
  4. Revenue Cycle Management & Collections

New to ENT Training

  1. All About the Ears
  2. All About the Nose
  3. All About the Throat
  4. Basic ENT Procedures
  5. Basic ENT Terminology  

Annual/On-Going Training

  1. Bloodborne Pathogens
  2. Fraud, Waste & Abuse Compliance 
  3. Hazard Communication
  4. HIPAA
  5. Service Excellence

VISIT THE ASCENT STORE TO PURCHASE YOUR TRAINING MODULES TODAY!*

*Please note that all training modules are branded with our former name, logo, etc. – the Association of Otolaryngology Administrators (AOA). We are working to re-brand our training modules to our new organization name, ASCENT – Administrator Support Community for ENT. We appreciate your patience and understanding during this transition. 

ASCENT Office

2400 Ardmore Blvd., Suite 302
Pittsburgh, PA 15221
Phone: 412-243-5156
Fax: 412-243-5160

info@askASCENT.org

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