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2018-05-16 Pricing Hearing Services in the 21st Century

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We have so many opportunities and ways to differentiate ourselves in the marketplace from hearing dispensers, online retailers and big-box retailers. We have an expanding marketplace opening up, which is to our advantage when we get creative.  It is our opportunity to reach potential patients in unique and novel ways.  It is time to re-evaluate our business practices to see what makes sense for the current generation of patients, keeping in mind that change can sometimes be for our benefit.

Our speaker, Kim Cavitt, AuD, wants you to be open to a new way of thinking about a hearing aid delivery model and pricing.  At the end of this presentation, it does not matter what decide to do in your practice as long as you make an informed business decision and not one based upon the status quo or on fear.  

Educational objectives:

  • Discuss your real competition, and how to differentiate to compete in your market.
  • Review your marketing mix and execute with the 4 Ps: place, products/services, promotion and pricing.
  • Define the differences between bundled and unbundled hearing aid pricing.
  • Describe the pros and cons of bundled and unbundled hearing aid pricing.


Kim Cavitt, AuD was a clinical audiologist and preceptor at The Ohio State University and Northwestern University for the first ten years of her career. Since 2001, Dr. Cavitt has operated her own Audiology consulting firm, Audiology Resources, Inc.  The company provides comprehensive operational, compliance and reimbursement consulting services to hearing healthcare providers. Kim is a Past President of the Academy of Doctors of Audiology (ADA). She currently serves as the Interim Chair of the Audiology Quality Consortium (AQC), Vice-President of Government Affairs for the Illinois Academy of Audiology and is a member of the State of Illinois Speech Pathology and Audiology Licensure Board. Kim also serves on committees through ADA and ASHA and is an Adjunct Lecturer at Northwestern University.


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