JOIN NOW | Print Page | Contact Us | Sign In
ASCENT Store: Training Modules (AOA U)
Main Storefront
        

Front Office Telephone Triage Basics Training Module

Item Options
Sign in for your pricing!
Price: $299.00
Quantity: *
 
Description
The Basic Front Office Telephone Triage Basics module will go over best practices in triage, such as the appropriate questions to ask in order to properly address a patient complaint and route the call. This module will help you identify typical emergency situations, ask appropriate questions, and help the viewer to better use their office’s triage protocol
 

AOA University provides self-learning training modules on a variety of topics and is brought to you by the Certification in Otolaryngology Practice Management (COPM) of the Administrator Support Community for ENT (ASCENT). Use these modules to train your new employees or to provide a refresher for your current employees. Once you own the modules, you can use them unlimited times throughout the year! Most modules will take approximately 20 minutes to complete and are followed by a post-test to assess your understanding of the information. If you complete a module and test successfully, you will receive a certificate of achievement.

AOA U training modules are provided as a unique link to view in your browser. Once you place your order, you will receive two emails - one confirming your purchase (receipt) and one containing your "downloadable items." Click the link inside this email in order to access the link to the module. 

ASCENT Office

2400 Ardmore Blvd., Suite 302
Pittsburgh, PA 15221
Phone: 412-243-5156
Fax: 412-243-5160

info@askASCENT.org

Privacy Statement