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ASCENT Store: Webinar Recordings 2018
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2018-01-17 Ensure Efficient Patient Payments (REDUCED PRICING)

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Steven D. Beene will discuss efficient patient payment processes that will save your practice time and improve profitability! 

In an ever-changing healthcare industry, healthcare practitioners continue to face challenges in collecting payments from patients. It’s important that all sizes of healthcare businesses, from smaller single or multi-doctor practices to larger hospitals, know how to evaluate and manage their patient payments to help address these challenges. This session will cover the importance of making payment options for patients as convenient as possible to increase the likelihood of them paying in full. An optimized payment solution that allows for multiple methods of payment will streamline processes when collecting payments.

During this session, attendees will learn the variety of omni-channel patient payment methods such as card on file, web payment self-service, phone-in payments, among others. Additionally, attendees will come away with an understanding of how a fully optimized payment solution process can create many benefits for their business including improved cash flow, decreased time spent reconciling payments, increased security and compliance, and overall increased efficiencies. 

Educational objectives:

  • Improve efficiency of your front office and patient payments while remaining profitable.
  • Reduce accounts receivable and the amount of uncollected payments.
  • Reduce the costs of accepting credit cards from patients for healthcare services.


Steven D. Beene is a founding partner of MSP Consulting. MSP Consulting, is a credit card processing and payment solutions company. Steve has more than 25 years experience guiding clients and bank partners in the area of payment solutions and associated technologies, but specializes in deploying solutions for healthcare, franchise and business-to-business markets and works closely with community bank partners to optimize their non-cash payment offerings. Previously, Steve was a partner with Accenture, one of the world’s leading management and technology consulting firms. Steve has an undergraduate degree in Business Administration and Economics as well as his MBA in Finance from the University of Kansas.


2400 Ardmore Blvd., Suite 302
Pittsburgh, PA 15221
Phone: 412-243-5156
Fax: 412-243-5160

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